Reseller Services
DATABAR offers factory-authorized repair and service support for Samsung enterprise mobility; smartphones, consumer graded tablets, Samsung Galaxy Tab Active; Samsung KNOX, barcode and complementary solutions like barcode scanners, wireless handheld scanners, mobile computers, barcode printers, and mobile printers and POS printers

DATABAR Services Center

Monday - Friday 08.30 a.m. - 05.30 p.m.
Email for hardware support:
Email for KNOX support:
DATABAR Call center +66 (0) 2 102-2591


Call Centre/Help Desk

Customers can log in a request for service or seek technical assistance via our Call Centre or Helpdesk. Our support teams are ready to provide troubleshooting via e-mail, phone call or fax.

Depot Repair

Send your hardware to a convenient depot location specified by us; a repair expert will diagnose the problem and provide a free repair estimate. Your repair will be performed within 48 hours of approval. Every repair includes guaranteed workmanship, realignment, testing and return to factory specifications utilizing only original parts.

On-Site Repair

A factory-trained technician will arrive at your location in Bangkok and outskirts within 24-48 hours of your service call equipped with the parts needed to perform repair on the first visit. This service is available for purchase of extended warranty and/or product service contract.

Extended warranty and Product service contracts

Optional extended warranty and service contracts can be purchased for a vast majority of our hardware products. Our product experts can help you with the right plan that will extend the life of your purchased product and help you minimize downtime. Our extended warranty and service contracts are also available for purchase when you purchase your hardware equipment.

User Training

We offer user training, seminar on all our products and solutions at our office or clients' place. Users will learn to configure, operate, maintain and troubleshoot the hardware and software.

Consulting Services

We offer customers a wide variety of consulting services, which include efficiency planning, business process design, integration and mobility technology trend. We seek to provide an integrated solution that fits our clients' needs today and in the future.